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Account Locked?


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10 replies to this topic

#1
emst

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I went to login to cat.coinium.org and it kept telling me that the login was invalid. I tried to do a password reset, but it told me the email was invalid. Then I tried to reset by username, and it said to check the email. As of yet I haven't received any emails from coinium.org {yes I checked the spam box}  other than the confirmation to join this forum so I could post this ticket.

 

I am also locked out of my account for USDE,coinium.org with the exact same symptoms, Email doesn't work for login or PWD reset, username doesn't work for login. Then username says it worked for PWD reset, but no email was ever sent. 

 

I'm not sure if the account is locked because I never received any message to that effect{neither on the website nor via email}

 

Any help with this would be greatly appreciated. I was still mining USDE when I had the login issue, and I regrettably had to change pools so that I could monitor mining operations. 

 

For both the CAT and USDE pools the username is:

XXXX

 

Again thanks in advanced for your support. 

 

-Mike



#2
Bonesoul

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Checked your account for usde, it doesn't seem to be locked.

 

For catcoin pool, i couldn't find any account named 'emst'.



#3
emst

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Thanks for your quick reply, and I hope we can get to the bottom of this.
 
-mike
 
P.S. 
I lost access after you made updates to the catcoin wallet. I'm not sure if that's a red herring though.


#4
Bonesoul

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Please pm me your assigned email addresses for both accounts so I can further check the issue.



#5
emst

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Did you ever make any progress with the accounts? I still can't log into either pool as of 5 minutes ago.  I sent you a PM with the requested info.



#6
Bonesoul

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Sorry, completely forgot about your pm. Will be looking into it.



#7
Bonesoul

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I've sent you a PM



#8
emst

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I can log in again.

 

Thanks for all of your help resolving the issue!



#9
Bonesoul

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you are welcome



#10
rachimo34

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Hey guys earthcoinium.org keep telling me my account is locked but I haven't received any emails from coinium.org ( even on my spam )

 

  • Coin: EAC
  • Pool username: rachimo34
  • Description: My account is locked.

    Could you guys unlock my account

Again thanks in advanced for your support.



#11
Bonesoul

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unlocked your account.






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