Yesterday (23.04.2013) we had an issue caused by a rare problem that affected a specific payment task by our Dogecoin pool. The problem was caused by the coin daemon reporting a successful transaction where actually it didn’t actually issue the payments.
We have taken the necessary steps to fix the problem and manually paid all our users that got affected. You can check the list of users affected and new transaction id’s that resolves the payments over here.
If you still have any related problems, put your account information and describe your problem on the same topic, so that we can take a look & fix.
We are sorry for the inconvenience and have taken the necessary steps to prevent it happening further.